Terms of Service

Last updated: October 16, 2025

1. Acceptance of Terms

By downloading, installing, or using Green Crow POS (the "App"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the App.

These Terms constitute a legally binding agreement between you ("User", "you", or "your") and Chefz Labs ("we", "us", or "our").

2. Description of Service

Green Crow POS is a point-of-sale and restaurant management application designed for fresh produce and vegetable businesses. The App provides:

3. User Eligibility

You must be at least 18 years old and legally capable of entering into binding contracts to use this App. By using the App, you represent and warrant that you meet these requirements.

4. User Account and Registration

4.1 Account Creation

To use certain features of the App, you must create an account. You agree to:

4.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials. We are not liable for any loss or damage arising from your failure to protect your account information.

5. Acceptable Use

5.1 Permitted Use

You may use the App only for lawful purposes and in accordance with these Terms. You agree to use the App solely for managing your legitimate business operations.

5.2 Prohibited Activities

You agree NOT to:

6. Intellectual Property Rights

6.1 Our Rights

The App, including its design, code, features, and content, is owned by Chefz Labs and protected by copyright, trademark, and other intellectual property laws. All rights not expressly granted are reserved.

6.2 Your Content

You retain ownership of all data you input into the App (menu items, customer information, orders, etc.). By using the App, you grant us a limited license to store, process, and display your content solely for providing the Service.

6.3 Feedback

If you provide feedback, suggestions, or ideas about the App, you grant us the right to use such feedback without compensation or attribution.

7. Data and Privacy

Your use of the App is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.

Key Points:

  • Your business data is stored securely in Google Cloud
  • We do not sell or share your data with third parties for advertising
  • You can export or delete your data at any time
  • Data is encrypted in transit and at rest

8. Payment and Subscription

8.1 Free Service

Green Crow POS is currently provided free of charge. We reserve the right to introduce paid features or subscription plans in the future with advance notice.

8.2 Future Pricing Changes

If we introduce paid features, existing users will be notified at least 30 days in advance. Continued use of paid features after the notice period constitutes acceptance of the new pricing.

9. Third-Party Services

The App may integrate with third-party services including:

Your use of these third-party services is subject to their respective terms and conditions. We are not responsible for the practices or content of third-party services.

10. Disclaimers and Warranties

10.1 "AS IS" Basis

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

10.2 No Warranty

We disclaim all warranties, including but not limited to:

10.3 Your Responsibility

You are solely responsible for:

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CHEFZ LABS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL.

Our total liability for any claims arising from your use of the App shall not exceed the amount you paid us in the 12 months preceding the claim (currently zero for free users).

Exceptions

Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability. In such cases, our liability will be limited to the maximum extent permitted by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless Chefz Labs, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including legal fees) arising from:

13. Data Backup and Loss

While we maintain regular backups, you are responsible for maintaining your own backups of critical business data. We are not liable for any data loss, corruption, or unavailability.

Recommendation: Regularly export your data and maintain offline backups of critical business information.

14. Service Modifications and Termination

14.1 Modifications

We reserve the right to:

We will provide reasonable notice of material changes when possible.

14.2 Termination by Us

We may suspend or terminate your access to the App at any time, with or without cause, including for:

14.3 Termination by You

You may stop using the App at any time. To delete your account and data, contact us at support@chefz.in.

14.4 Effect of Termination

Upon termination:

15. Updates and Maintenance

We may release updates, patches, or new versions of the App. You agree to install updates to continue using the App. We may perform scheduled or emergency maintenance that temporarily affects App availability.

16. Geographic Restrictions

The App is designed primarily for users in India. We make no representation that the App is appropriate or available for use in other locations. If you use the App from outside India, you are responsible for compliance with local laws.

17. Dispute Resolution

17.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to conflict of law provisions.

17.2 Jurisdiction

Any disputes arising from these Terms or your use of the App shall be subject to the exclusive jurisdiction of the courts in [Your City], India.

17.3 Informal Resolution

Before filing any formal claim, you agree to contact us at support@chefz.in to seek informal resolution of the dispute.

18. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Chefz Labs regarding the App and supersede all prior agreements and understandings.

20. No Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

21. Assignment

You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms without restriction.

22. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes by:

Your continued use of the App after changes constitutes acceptance of the modified Terms.

23. Contact Information

For questions, concerns, or support regarding these Terms or the App, please contact us:

Email : support@chefz.in


Acknowledgment

By using Green Crow POS, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Thank you for using Green Crow POS!